Terms & Conditions

Effective Date: July 2026

Welcome to My Local Ride. These Terms & Conditions govern your access to and use of our mobile application, website, and related transportation services.

By registering or using My Local Ride, you agree to these terms.

1. Acceptance of Terms

By creating an account or using our services, you confirm that you have read, understood, and agreed to these Terms & Conditions.

2. Eligibility

To use My Local Ride, you must:

• Be at least 18 years old.
• Provide accurate registration details.
• Use a valid mobile number.
• Comply with all applicable laws.

3. User Accounts

Users are responsible for:

• Maintaining account security.
• Keeping login credentials confidential.
• Providing accurate profile information.
• Updating contact information when necessary.

4. Ride Booking

Users may book available transportation services through the platform.

Ride fares may vary depending on:

• Distance
• Time
• Traffic Conditions
• Demand
• Toll Charges
• Government Taxes (if applicable)

Estimated fares displayed before booking are subject to applicable adjustments.

5. Driver Responsibilities

Drivers agree to:

• Maintain valid driving documents.
• Keep vehicles roadworthy and clean.
• Follow traffic regulations.
• Treat passengers respectfully.
• Avoid unsafe or illegal activities.

6. Passenger Responsibilities

Passengers agree to:

• Provide correct pickup and destination details.
• Treat drivers respectfully.
• Avoid carrying prohibited or illegal items.
• Pay applicable fares.
• Avoid damaging vehicles.

7. Payments

We support multiple payment methods including:

• Cash
• UPI
• Credit/Debit Cards
• Wallets
• Other supported payment gateways

Payment processing is handled through secure third-party payment providers.

8. Ride Cancellation

Users and drivers may cancel rides according to our cancellation policy.

Repeated misuse or excessive cancellations may result in temporary suspension or permanent account restrictions.

9. Prohibited Activities

Users must not:

• Use fake identities.
• Harass drivers or passengers.
• Attempt fraudulent payments.
• Misuse promotional offers.
• Violate applicable laws.
• Disrupt platform operations.

10. Account Suspension

My Local Ride reserves the right to suspend or terminate accounts that:

• Violate these Terms.
• Engage in fraudulent activities.
• Threaten the safety of others.
• Abuse platform services.

11. Limitation of Liability

My Local Ride acts as a technology platform connecting passengers and drivers.

While we strive to provide reliable services, we are not liable for delays, traffic conditions, weather disruptions, third-party actions, or events beyond our reasonable control.

12. Intellectual Property

All logos, trademarks, software, designs, content, and branding associated with My Local Ride remain the intellectual property of My Local Ride.

Unauthorized copying or reproduction is prohibited.

13. Changes to Terms

We reserve the right to modify these Terms & Conditions at any time.

Updated versions will be published on our website and mobile application.

14. Governing Law

These Terms shall be governed by the applicable laws of India.

Any disputes shall be subject to the jurisdiction of the competent courts where My Local Ride operates or as required by applicable law.

15. Contact Us

For any questions regarding these Terms & Conditions, please contact us through the support section available in the My Local Ride application or website.

Last Updated: July 2026