Privacy Policy

Effective Date: July 2026

Welcome to My Local Ride. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our mobile applications, website, and related services.

1. Information We Collect

We may collect the following information:

• Full Name
• Mobile Number
• Email Address
• Profile Photo (Optional)
• Live Location & GPS Data
• Pickup & Drop Locations
• Ride History
• Payment Information
• Device Information
• IP Address
• App Usage Data

For drivers, we may additionally collect:

• Driving License
• Vehicle Registration Certificate (RC)
• Insurance Details
• Vehicle Information
• Bank Account Details (for payouts)
• Identity Verification Documents

2. How We Use Your Information

Your information is used to:

• Create and manage your account.
• Process ride bookings.
• Connect riders with nearby drivers.
• Enable real-time ride tracking.
• Process online payments.
• Improve our services and user experience.
• Send booking confirmations and notifications.
• Verify driver identities.
• Detect fraud and prevent misuse.
• Comply with applicable laws and regulations.

3. Location Information

Location access is required to:

• Find nearby drivers.
• Display accurate pickup and drop locations.
• Navigate drivers during rides.
• Track rides for safety purposes.

Location is collected only while using the service or as permitted by your device settings.

4. Payment Information

Payments are processed through trusted third-party payment providers.

My Local Ride does not store your complete debit card, credit card, or UPI credentials on its servers.

5. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, misuse, disclosure, or alteration.

6. Information Sharing

We do not sell your personal information.

Information may be shared only with:

• Verified Drivers
• Payment Partners
• Government Authorities (when legally required)
• Trusted Service Providers
• Law Enforcement Agencies (where applicable)

7. User Responsibilities

Users agree to:

• Provide accurate information.
• Keep login credentials secure.
• Use the platform lawfully.
• Respect drivers and fellow passengers.

8. Driver Responsibilities

Drivers must:

• Maintain valid driving documents.
• Keep vehicle information updated.
• Follow traffic rules.
• Provide safe and professional service.

9. Cookies & Analytics

Our website may use cookies and analytics tools to improve performance, understand user behavior, and enhance the overall experience.

10. Third-Party Services

Our platform may integrate with trusted third-party services including:

• Google Maps
• Firebase Cloud Messaging
• OTP Providers
• Payment Gateways
• SMS & Email Service Providers

Each provider has its own privacy practices.

11. Children's Privacy

Our services are intended for users aged 18 years and above. We do not knowingly collect personal information from children.

12. Policy Updates

We may update this Privacy Policy from time to time. Changes become effective immediately after publication on our website or mobile application.

13. Contact Us

If you have any questions regarding this Privacy Policy, please contact us through the support section available within the My Local Ride application or website.

Last Updated: July 2026